Refund policy
Return and Refund Policy
🛍️ Returns
- Items can be returned within 30 days of purchase.
- Products must be unused, in original packaging, and accompanied by proof of purchase.
- Final sale items (clearly marked) are not eligible for return.
🚚 Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or incorrect.
- We recommend using a trackable shipping service to ensure safe delivery.
💳 Refunds
- Once your return is received and inspected, you’ll be notified of approval or rejection.
- Approved refunds are processed within 7–10 business days to your original payment method.
- Shipping fees are non-refundable.
🔄 Exchanges
- Exchanges for size or color are available. Please contact us before sending the item back.
📩 Contact Us
For any questions about returns or refunds, reach us at:
Email: hello@gymspark.co.za
Phone: +27 12 345 6789